Help & FAQ
Answers to common questions. Still stuck? Contact us.
▸ Do you offer Cash on Delivery?
Yes. Cash on Delivery (COD) is available across India and is selected by default at checkout. You pay in cash when your order arrives.
▸ How long does delivery take?
Orders are typically dispatched within 1–2 business days and delivered in 3–7 business days depending on your location. You'll get an order confirmation by email.
▸ What are the shipping charges?
Shipping is a flat ₹79, and free on all orders above ₹999.
▸ How do I track my order?
Use the Track Order page with your order number and the email you used at checkout. If you have an account, your orders also appear under My Account.
▸ What is your return policy?
We accept returns for damaged, defective or wrong items reported within 48 hours of delivery. See our Refund & Cancellation policy for full details.
▸ Are the plants healthy on arrival?
We send nursery-fresh plants, carefully packed for transit. Minor leaf drop can happen in transit and settles within a few days. If a plant arrives damaged, contact us within 48 hours with photos.
▸ Can I cancel my order?
Orders can be cancelled within 12 hours of placing them, provided they haven't been dispatched.
▸ How do I pay online?
Cash on Delivery is currently the default. Online payment (UPI, cards, net banking) is being enabled and will appear at checkout once available.